Our latest training set is now available in DVD with a photocopiable workbook for multiple uses. Use it for induction, CNE points (6 points) or to upskill your staff.
1. Working with difficult behaviour
2. Case Study: Beatrice
3. What is behaviour?
4. What motivates human behaviour?
5. Needs-based problem solving
7. Scheduled visiting
8. Assertive responses
9. Limit setting